There is no turning back on the digital transformation path now. Middle East’s banking sector bravely adopted digital over the decade and this pandemic have proven dividends to all stakeholders involved. Surely banks would be planning to rethink their business strategies in providing financial inclusion and other value-added services including staying operationally efficient. The new normal invites various challenges especially to corporate real estate and facility management where organizations would consider minimizing branches and other bricks and mortar facilities. Virtualization conquered during the pandemic but with that consumers and businesses have suffered due financial pains, unemployment, bankruptcy and more. Work from home became a trend and organizations are considering the remote work option for employers to manage costs and real estate infrastructure challenges.
With every crisis comes an opportunity, and Fintech has been one industry that has prevailed in this global health crisis. COVID has accelerated change for banks by two to three years. It is all about staying innovative. Mergers & acquisitions are taking place substantially with banks overhauling their growth strategies. The new normal looks interesting, are banks ready to counter the crisis and future ones?
Remember that famous meme circulating the internet at the start of the pandemic? COVID-19 have clearly made business leader throw out their 2020 strategic plans. It is time to overhaul plans.
How COVID-19 changes the future of work in banking?
How are banks able to build loyalty through customer experience by adding value?
How will industry 4.0 transform banking in a post-COVID world?
How will AI transform the customer communication and digital experience?
How will the Middle East’s retail, corporate & investment banking industry look in near future post COVID?
What does cloud transformation look like for banking in 2020 and beyond?
How can banks equip SMEs to transform their businesses to maintain an everlasting online presence?
How AI and Software Process Automation is capable to transform cyber security?
What are growth potentials for Neobanks’ in the Middle East?
What are leadership response to the digital workplace?